The Gidaya Group Client Journey: Building a Luxury Custom Home in Melbourne

Creating a luxury home is more than just bricks and mortar—it's a refined, guided experience. At Gidaya Group, our end-to-end client journey is crafted to deliver confidence, clarity and sophistication from your first enquiry to the day we hand over the keys.

Here’s how we bring your vision to life.

1. Discovery and Consultation

Every luxury home starts with a conversation. We take the time to understand:

• Your lifestyle priorities

• Design preferences

• Investment objectives

• Functional needs for your family

This discovery session ensures that the path forward is built around you, not just the land.

We also walk through:

• Your site or desired suburb

• Preliminary budget expectations

• Council overlays or constraints

You’ll leave the session with a high-level direction and clarity on what’s possible.

2. Concept Design and Feasibility

Our design team begins to sketch possibilities:

• Tailored floorplans reflecting your brief

• Site-responsive layouts that maximise sunlight, orientation and privacy

• Architectural mood boards and inspiration

We also complete feasibility analysis:

• Buildability checks

• Early costing models

• Preliminary planning or zoning considerations

This phase ensures creative direction is also constructible—reducing risk and rework later.

3. Detailed Design and Documentation

Once a concept is approved, we proceed to architectural documentation:

• Full working drawings and elevations

• Engineering coordination

• Energy and sustainability reports (6+ star ratings)

• Interior design detailing (if required)

We also provide a transparent costed proposal, so you know exactly what’s included before we move to build contract.

4. Planning, Approvals & Permits

The Gidaya Group team handles all required permissions:

• Town planning (if applicable)

• Building permits

• Bushfire or heritage overlays

• Council submissions and resubmissions

We keep the process smooth and compliant—advocating on your behalf and saving months of back-and-forth.

5. Construction & Project Management

This is where your home begins to take shape.

• Dedicated project manager assigned

• Milestone-driven timeline tracking

• Quality assurance checkpoints

• Transparent site updates

We invite you to scheduled walkthroughs at key stages—slab, framing, lock-up, fit-out—so you feel part of the journey.

6. Finishes & Interior Curation

A Gidaya Group home doesn’t just look premium—it feels considered in every corner.

We collaborate with you to choose:

• Fixtures, fittings and joinery

• Tiles, paint, and flooring

• Lighting plans

• Custom cabinetry and upgrades

Our relationships with Melbourne’s finest suppliers ensure access to high-end products, delivered within budget.

7. Handover & Aftercare

We don’t disappear after completion. Our handover includes:

• A final inspection with you

• Comprehensive defect checklists

• Maintenance advice

• 90-day post-build review

You also receive a digital compendium with warranties, plans, and appliance manuals for peace of mind.

Why the Gidaya Group Process Works

• We combine architectural innovation with disciplined execution.

• You’ll always have a single point of contact.

• Our process reduces ambiguity and increases accountability.

• We build as if it’s our own home—because your trust matters.

Considering a luxury custom home in Melbourne? Partner with Gidaya Group for a building experience that’s intelligent, elegant, and tailored to you.